Daily operations
Driver & delivery management
Add your drivers, send secure passwordless access links, assign delivery orders and follow every active route from dispatch to completion.
Step by step
- 1
Open Drivers in the admin panel. Add each driver with their email, phone number and vehicle registration. The account is isolated to the driver experience and does not grant admin access.
- 2
Use Email, WhatsApp, Viber or Copy link on the driver's card to share the dedicated driver app. Email links sign the active driver in automatically, work once and expire after 15 minutes.
- 3
Review the delivery queue and assign each delivery order to an available driver. Set the stop order to organise the route in the sequence you want it completed.
- 4
The driver opens the link on their phone. Their app shows a route map, ordered stops, customer phone and address, order notes, and whether cash or card payment must be collected.
- 5
The driver taps Start delivery when leaving for a stop. The order moves to On the way so the business can follow its progress.
- 6
After handoff, the driver taps Delivered. The delivery closes, the order status updates and the next active stop remains ready in the route.
Frequently asked
Does the driver need to install an app or remember a password?
No installation is required. The emailed button uses a secure one-time link that signs an existing active driver in automatically and expires after 15 minutes.
What information can a driver see?
Only the deliveries assigned to that driver: the ordered stops, customer name, phone and address, delivery notes, total, payment status and the amount to collect.
Can I use one driver or a full fleet?
Yes. The same dispatch board works for one driver or many. Each driver has an independent workload and route.
Can an inactive driver open the driver app?
No. Inactive drivers cannot receive a new passwordless email link or access an active route until the business reactivates them.